Since I cancelled my insurance policy with this bunch of pathological liars and, i was duly sent a mail by some in this pathetic organisation demanding the return of their DQ Tracker which they installed for nothing. I was informed that all of a sudden they can't get hold of me to make an ...
Dear Discovery Insure, I am unhappy with your misleading service. I joined Discovery insure 01/12/12. The tracking device could only be installed on 05/01/13, reason being DQ tracking was fully booked which I accepted. For 2 weeks after the installation I battled with not being able to see DQ ...
I called to add a laptop on my policy and got assisted by Refiloe Sebolelo, What a friendly and professional attitude, thanks Refiloe, Discovery must be proud to have you on board. ...
Yet again, I have to report a failure to provide adequate customer service, feedback and response, Previously complaints regarding the incorrect logging of DQ points was resolved sufficiently, however, the points for January again reflect a total SIGNIFICANTLY less than expected (326 versus the ...
I had an accident on the 20th of December 2012, got the car hire on the 21st. Nothing ws done till the 7th of Jan were an assesor was sent to check the damage on the vehicle. I then went to the offices to find out whats happening as they never call, on the 10th i was told that the vehicle will be ...
I had a problem with my vehicle and needed road side assistance, I then called my insurance Discovery Insure and spoke to Nomonde Mavi. She calmed me down and assured me that my vehicle will be towed to the nearest service provider. In less than 10 mins I recieved a call from a towing company. ...