Discovery Insure advertises as a feature of their offering that you should be able to track your car. I can't track my car, even though my wife is able to see where my car is (part of same insurance policy). I've raised the issue with them on a number of occasions, and each time their response is ...
I must admit that I had the worst possible experience from Discovery Insure today. After dropping my car off for repairs at Dals in Montague Gardens, Cape Town. I requested that a courtesy car is arranged and delivered, and after making a number calls to their call centre, and promises made by ...
I reported a claim, the damage was assessed and the claim was approved. Only to find out that the Assessor had incorrectly reported the damage incurred on the night of the incident as "PREVIOUS DAMAGE". I informed a call centre agent of the discrepancy on 24 January 2013, have spoken to ...
Lodged a building claim last year before Christmas, I was suprised when someone called me on thursday, 31 january, to ask if they must still send out the assessor to assess the damages of the claim that was lodged in December 2012. I fixed the property with my own money. (Report edited by ...
So had a terrible week and had to submit multiple claims. Had a wed morning which I submitted the claim later that day. Told 24 hrs max until they contact me.2 days and 3 messages later no reply. Fri morning my geyser burst.logged another claim and told that if no news by midday then phone ...
First of all there was an issue of not sending my BP card. Then I got the card an filled up weekly but did not get any money. Then I phoned and faxed the December slips through. No feedback from Discovery. I had to phone again after a week. Nothing... I had to fax again. Then they realized I had ...