I am a bit disappointed and definitely irritated at the contrasting information that I have been given in a space of four weeks. As a result my family and I are currently sitting without medical aid and had to reapply for possible membership, depending on Discovery for December 2013. In this day ...
My son has Nephotic Syndrom that started 3 days ago. The GP sent us to a specialist. The specialist said we have to admit him as his whole body is filling with water and will risk putting pressure on his heart. Discovery refused us to admit him. They said my son has an existing condition of ...
I am left curled up in pain at 01.54 in the morning while waiting on just feedback from Discovery health. I have been waiting 13 days for any feedback from Discovery Health with regards to Authorisation for an operation and had to cancel the operation twice. The operation is in a hospital in the ...
I was booked for a Gastroscopy today for which I have now been but the concerning thing is I have no idea how much of it Discovery will pay. From the information given to me by the call centre it seems to be only R477 of an amount of over R3600!! I therefore phoned my Dr on Monday and they advised ...
I Phoned discovery a few weeks back to change my debit order date from the 1th of the month to the 10th. they said yes its fine they can do it. on the 1st of october the debit order went of (but I asked that it would be moved). i phoned them immediately and they said there was a mixup with the ...
Refer to my original complaint 3 Sep. Rishana phoned me and assured me all was sorted. To my shock I receive a bill saying I owe Discovery now R320! To make it EVEN WORSE, nobody has bothered to phone me and the bill says if I have a query I MUST PHONE DISCOVERY. Are you kidding me?!?!?!?! Is ...