We went to our GP as our NEWBORN baby was ILL, the GP requested that test were done to check for Jaundice. The results came back positive and the GP filled out the Specialist Referral Form as it is procedure in order to receive an authorisation number. We sent the form through to the Keycare Auth ...
My Mother was registered on the Oncology program at Discovery Health end of July 2013.From day one there has been a lack of feedback and a poor to non existant response time. In short - Discovery - shame on you - for people suffering from Cancer to have to fight constantly for assistance from the ...
It has been 3 years since we have changed the principal member details from my wife to myself. Multiple times we have had problems regarding the incorrect principal member. Last year I was able to claim my TAX for Medical aid but this year I cannot as I'm not the principal member. So I am losing my ...
My son is a spastic quadraplegic, totally dependant on care for his every need. I applied to Discovery for a wheelchair that would assist him in standing periodically during the day as he has problems with muscles contracting and dislocation of his hip. My son is 15 years old and weighs nearly ...
I have contacted Discovery Health numerous times requesting a debit order date change. My request is quite simple, i would like to change my debit order date from the 1st of every month to the 10th of every month; BUT in every reply from Discovery Health they want to double debit me just to ...
I WAS OM DISCOVERY FROM 01/05/2010 UNTIL THE 31/08/2013 I GOT DEVORSED - I TOOK MY X HUSBAND OFF THE FUND 30/09/2011 MY HUSBAND DID NOT USE MY MEDICAL AID EVER - SO THE " AMOUNT " I MUST PAY BACK IS NOT FAIR - AND I CAN NOT AFFORD THIS AT ALL I PHONED DISCOVERY AND EXPLAINED THIS - AND ...