I send in a claim for R2500 two weeks ago, that i paid cash for my daughters dental procedures done in december, The claims department never contact me and i had to phone them last week just to find out that they dont want the receipts and that i need to send statements, How and where am i suppose ...
We are waiting 15 days on auth approval for my daugther so she can see and Ent Specialist, First the form were not correct, i went and get correct form.. IF YOU CALL IN AND ASK WHAT GOING ON, they say they need to escalated bach auth department.. BUT NO ONE CAN SAY EXACTLY WAY IT MUST GET REWIEVED ...
WRefNo#2707031286#- -MailRef#565782586#- I have sent an email to Discovery and have not received a response for the below The correct procedures were followed - however the authorisation for the follow up visit with the specialist after being discharged from hospital was declined - Could you please ...
In December I went to the pharmacy to get my husbands monthly medication as we were going away for 3 weeks, the pharmacist to me that because it was within 20 days of getting his last lot the only way to do it was to pay cash and claim when we got back. I did then 2 weeks ago and typical Discovery ...
I took out insurance at discovery for my car and house, all happy with everything from the start, i then had to wait 30 days for my other insurance to be cancelled, i said that to discovery, i however still received a debit order, i phoned in to ask what is happening and they said the policy has ...
After loosing my job and trying to communicate with the company to try and set up some kind of payment plan, my initial emails were met with half responses and when supplied with information they required, the later emails with no responses at all even after they stipulated it would be done within ...