I had a shoulder operation on 06/02/13, was requested to settle the Orthopaedic Surgeons invoice on discharge, 07/02/13, which was done. Submitted the statement & proof of payment 2 weeks post op via a drop box situated outside the Physiotherapist's parctise, as I was limited to driving. 3 ...
In the beginning of the year I downgraded my Medical Aid plan. None of my benefits where carried over on Vitality and as such I was downgraded to bronze although I'm on diamond, even some of my Medical Aid Benefits were set to R 0.00 although it was a new year. I've phoned each section of Discovery ...
Its so Dissapointing to rely on Discovery Health. Only to find out they dont care about they Clients. I was informed I qualify for One Pharmacy Visit a Year and Based on what the told Me they could'nt help Me. I feel I was given a middle Finger by Discovery Health (brutal Facts). You are told U ...
My son went to virgin active and was told his gym membership was cancelled.we did not cancel this at any time. i phoned vitality on numerous occasions and was always told they are looking into it. what has been happening with our continued payments and his life policy premiums. each time i phone i ...
I was previously a Discovery member and terminated my membership a year ago. I have since been trying to reactivate my membership for the last 2 months but to no avail. I have spoken to numerous call centre agents and have been sent and resent (e-mailed) the relevent forms (14 times in total) back ...
HI I CHANGED BANKING DETAILS A FEW MONTHS BACK FROM NEDBANK TO STD BANK! THE CALL AGENT WAS QUICK TO CHANGE IT FOR THE DEBIT ORDER, I THEN REQUESTED THEY CHANGE IT FOR THE REFUND AS WELL, SPOKE TO A LYLE DUDE SAID I MUST SEND BANK STATEMENT AND ID COPY WHICH I DID, EMAIL WAS ALSO SENT TO [Email ...