Good day I had a problem with my medical aid, I gave birth to my baby on the 08/10/2013 by caesarean section, on the 10th /10/2013 the medical aid then deposited the amount of 3980.00 in my bank account due to the fact that a certain doctor made a claim and then that same doctor later reversed that ...
On the 2nd Jan I submitted claims to discovery that I had paid out of pocket. I got a response the next day to say that I have to get invoices as they hadn't received it. I called a consultant and resent my email with the claims attached. The following day I got notification that claims would be ...
I owed Discovery an amount of R1500 for which I was handed over on ITC. I have paid up this money and as per ITC I called Discovery to have my name removed from ITC as a default payer. Spoke to Nadir in the Member Debt Department who assisted my quite well in having my name UPDATED on ITC, but ...
I am a diabetic type 2 (insulin dependent) my glucometer has just stopped working something wrong with the electronics, I have phoned them to try to get a new one, needles to say walk into a brick wall, They are very quickly to say we want the best for your health and care for chronic patients, no ...
I would like to thank Megan (Contacted her via call centre on 0860 99 88 77, I understand that she is from the Durban office) for helping me with allocating a deposit made by my previous medical aid into my new discovery membership. I had spoken to no less than three different call agents from 8 ...
Due to other reasons I terminated my membership with Discovery in January of 2013. In November of 2013, a very large premium came off of my account for a membership that was inactive for MONTHS. In normal circumstances this would be called but in this case it's just business. I phoned the call ...