Very happy with Discovery's service and way of handling my medical and card queries. Always professional and friendly, efficient and they make it as easy as possible for me to update my details. No going to branches etc, everything was handled on line - very Happy with this as I do not have time to ...
After more than a month and more than 1hours worht of telephone calls I still have not received my money for about R750 claims. I spoke to Kevin on the 26th June and he assured me that he would sort it out and that my money would be paid with 2 - 3 working days. It is now more a than a week later ...
All that i want to know is the correct procedures for after operations. I went for a follow up check up by my gyneacologist and few weeks later i was told that the visit wasn't covered because i did not have authorization. However in an email i was told that my approved operation includes the ...
Ek is baie ontevrede met Discovery se slegte diens. Lyk my die mense slaap wat die werk daar moet doen, want dis nou die 2de probleem wat ek met hulle kry. Eerstens het hulle nie my konsultasies laas jaar betaal by die dokter wat my enigste dokter was van 2009 tot 2013.Nou sit ek met prokureurs ...
Hi My cover started on 1 July 2013 with a general waiting period except for PMB's. I went to the doctor to register my Ashtma as a PMB. The dcotor filled in the forms with ICD J45.0 and we submitted it, that evening it was approved, very fast service. When the dcotor billed this it was rejected, i ...
Im very upset with the service recieved from discovery. Im actually appalled. I applied on behalf of my husband for a application for himself as he doesnt have access to email or the internet. My husband was a member but because it was becoming too pricey for me to cope he wanted to go on his own. ...