I am a service provider. I gave therapy to twin boys and they are both D. Jordaan. They first rejected the claim and said it was the same claim send in twice. After many phone calls they send me two checks as my banking details has not been updated with them> The one check was for R450 and the ...
My wife was 24 weeks pregnant when see went in to premature labour on the 17/10/2013, the doctor at the time gave her Tractocile too try and stop the contractions. That unfortunatly didnt work and the baby was deliver on the 18/10/2013 as a miscarridge. Discovery Health refuses too pay that for the ...
In my line of work I have to phone to obtain authorisations a lot. I feel relieved when I get through to Shaun or Vincent, because then I know I'm in good hands. I had to phone again yesterday afternoon (Friday) just before 16h00. Vincent was helpful, friendly and efficient as always, and that on a ...
I had an IOD on 8 November 2012 where the Drs rooms incorrectly claimed from Discovery. As soon as I realised this, I notified both Drs and Discovery. Drs reversed the claim immediately. However, Discovery is holding me liable for a certain amount 'not reversed'. I have since then sent numerous ...
I have been struggling this year with a recurring abscess and have seen 3 different dentists and had 3 root canal treatments and eventually have been referred to a maxillo-facial surgeon who informed me that I have to have an apicectomy which Discovery have informed me is covered under my plan but ...
I am highly disappointed with the service that I have received thus far. I started working at ACSA in August, my medical aid premiums have been deducting since August but up to date Discovery Health has failed to issue my membership card. Whenever I enquire about my card I'm either told the card ...