This happened now 3 times to me. I buy health products at pick and pay in menlyn. When I pay it does not reflect on my till slip. When I asked the manager at pick and pay what is happening here he always say that it's a discovery error. But in the mean time I was robbed and made believe the product ...
I have been a discovery medical aid member for a while, and as iv gone along iv joined vitality and most recently a discovery credit card to go with all the vitality benefits (currently on gold status, about to go to platinum), this appears to have been a mistake: - still waiting for my cash back ...
At the end of May I phoned Discovery to cancel the card protector I have on my discovery card. I was assured that I need not send the request in writing, the phone call will suffice. This month the premium for the card protector still went off my account. I sent e-mails to Discovery Card and ...
Deposited money into Health Wallet as my Savings for the year was spent, only to realize weeks later that my Discovery Claims were not being paid! Reason being the 'funds were reserved'. Called the number connected to error code (Discovery Card) only to be told they cant do anything - i must call ...
I lodged a complaints about being billed for late payment where as I had already paid. Gregory from Discovery called me the same day I lodged the complaint and it was sorted out satisfactorily. The late payment fee was reversed and he explained how to make payments in future. I'm happy about the ...
Discovery, particularly Discover Card, does not care about service delivery at all. I have had numerous problems: o Had to change my account details 3 times - still they bill the wrong one (Vitality) o Had to send through documents for application more than once o Failure to deliver card on ...