I was in arrears with my Sanlam personal loan that is managed by direct axis. I then called in for the arrears amount and it was given to me as well as a reference number. I then paid in the money on the exact date that I said I would, and a week later I was still getting calls every single day for ...
I have been struggling now for 3 weeks to obtain a letter from Direct Axis for a settlement amount. I even logged a query on their website - also no feedback. On Friday 14 June 2013 a lady phoned me to enquiring on when I want to settle the amount. I informed her that this is only an enquiry to ...
I accidentally paid in R2000 extra to my personal loan account and asked for it to be refunded. I submitted proof of payment and lodged a reversal with the call centre on 6th June, only to be told it takes 10-15 days to refund. I find this absolutely scandalous seeing as they can loan you thousands ...
I have an loan with Direct Axis and currently I'm going through financial constrains and have asked if I can decrease my current instalments and pay at least what I can afford, the consultant was so rude that she told me that can never happen and if I'm going through financial constrains i still ...
On the 27 May I called Clientele Loans to check my settlement amount, I spoke to Yanga Vundla who advised me that I don't owe anything instead he adviced me that I'm actually in credit for -R600, which will be credited into my account within 10 working days as he has escalated to the relevant dept. ...
Applied a tele loan application on 01062013, got a call from underwriting dept. for as bank statment of spouse to indicate that she paysbond. Did that on the 02062013, then send about 4 call me requests on the website for feedback. Eventually on the 03062013, i go a call to request 3 bank ...