Digital Planet couriers promised delivery of an HP 260 Laptop today after 2pm. My husband took time off work and waited all afternoon, but nobody arrived. He is still waiting for the supervisor to return his call. This service by the courier is pathetic and drags FNB good name through the mud. ...
Today I called through to the department that deals with the Teljoy appliances, to find out when my laptop, that I ordered last week Thursday (01/08/2013), was going to be delivered, as I was told in the beginning that it would take 3-5 working days for delivery. Well, the lady that I was put ...
Last week (12/07/2013) I successfully ordered a galaxy s4. Digital planet sent me an sms saying the phone will be delivered the following Monday (15/07/2013) but the delivery never happened. No one called me to let me know what was happening, I had to call them and waste my money for their fault. ...
AFTER CALLING DIGITAL PLANET ALMOST DAILY AND SPEAKING TO DIFFERENT CUSTOMER SERVICE AGENTS, I HAVE BEEN PROMISED THAT MY DELIVERY WOULD TAKE PLACE LAST WEEK THURSDAY ALREADY, THEY THEN PROMISED ON MONDAY, AND NOW AFTER CALLING AGAIN THEY PROMISING TUESDAY, DOES ANYONE KNOW WHAT IS GOING ON THERE? ...
My Order for the Samsung S4 was placed in early May 2013, via FNB device offer. My order was cancelled in May 2013, because FNB supplied the wrong contact details. There was no follow up from Digital planet to FNB to get the correct details. The order was cancelled and forgotten about. I then had ...
So I was contacted Thursday and Friday to let me know my Galaxy s4 was to be delivered Monday. I went on Hellopeter to check service level and saw quite a few delayed delivery complaints, so i decided to query mine. I was told "sorry, we were experiencing problems and couldn't deliver ...