I ordered a smartphone from fnb and dital planet made contact with me, i was in cape town and instructed them to deliver to a different person for me, I explained all this only to find out nothing was updated on their system and they still had me as the contact person for delivery, the driver went ...
I got an SMS informing me that Digital Planet will deliver my new iPad courtesy of FNB, and I will be contacted re delivery address details, or I could click a link and complete the required fields, which is what I did. Exactly 48 hours later I've got the iPad in my hands, thank you for great ...
Digital Planet couriers promised delivery of FNB Samsung Galaxy S4 today after 2pm. I took time off work and waited all afternoon, but nobody arrived. I am still waiting for the supervisor to return my call. This service by the courier is pathetic and drags FNB good name through the mud. ...
I have been read the numerous complaints about the poor delivery from Digital Planet so I decided to call the call centre to confirm if I would recieve my Ipad today as I was informed. Guess what?? they now tell me that there is a delay and my item hasnt even been sent to Durban yet, let alone ...
I Applied for a Samsung galaxy S4 thought FNB. It took ages and FNB has been completely useless and that a whole other complaint i have on here. Tuesday this week i got the SMS to say my device has been sent to the couriers, Digital planet deals with all the Smart Device deliveries. I contacted ...
Its been 2weeks and i still not have received a phone call from Digital Planet, FNB told me on Monday already that they will have it - and nothing yet! This is unacceptable, they tell you 5 to 10 working days. FNB should change couriers as this is the service we get! When FNB phoned them there was ...