My wife ordered a bundle via FNB online three weeks ago. Since then there has been no joy. Nobody gave feedback wr had to do follow ups on a daily basis for 15 to 20 min just to get someone to answer the phone. They keep saying that there is no stock of the products. In my mind if something is ...
What is the point of being a premier banker when I receive even below average service? I placed an order for a Samsung device package. The order gets sent through to digital planet as a duplicate. They then cancel the order and tell me to contact FNB. I receive a call on Monday from Digital Planet ...
Its been over a month since I have placed an order with FNB (in partnership with Digital Planet) for a Smart Device. Despite requests for feedback I still have not received anything. I've been promised delivery, phone calls / emails and am still waiting. FNB should be made aware that Digital Planet ...
I received an SMS from fnb about two weeks ago saying my smart device has been approved and the delivery company will contact me to arrange delivery. I expected to be contacted within a day or two but this didn't happen. I eventually received an SMS on Thursday where I could update my delivery ...
Have to take my hats off to you for exceptional service. Very Efficient! I ordered my Tablet through FNB on Tuesday the 14/01/2014, received an sms from Digital Planet on Thursday 16/01/2014 . I then kept in contact with Shavintha Maharaj via email to make sure everything was in order. She assured ...
I am trying to get hold of Digital planet to find out when my smart device from FNB will be delivered. No luck tried to phone call centre 5 times this morning and music keeps on playing. I have ordered my device on the 30th of Dec and received my sms from DP that they have received my order on the ...