I was in an accident on the 28th of March. Phoned Dialdirect within an hour of the accident to report the accident to get the process going. And, needles to say, 15 days after the accident and what bad service. The claim hasn't even been loaded by the accessors. Try phoning DialDirect - I never get ...
In Febraury 2013 around the first week my husband cancelled our car insurance with Dial Direct @ that time the call centre agent did not tell him to send a written cancellation. At the end February 2013 the usual instalment was deducted via debit order, when my husband contacted the call centre ...
I did not have an appointment and drove into telesure durban after being refered there. I expected resistance as they have a guard and boom gate at the entrance but was surprised to find that from the first interaction the gaurd was most polite showed me where to pak and then assisted and directed ...
Following my daughter's recent car accident, the Dial direct team made a traumatic event far easier. From Nigel Neethling's efficiency processing my claim and arranging the rental car and then Sherabien Lamara and Nathan Vuyo at SMD very quickly removing the bluetooth and radio system from the car ...
Last month I received a quote from Dial Direct, to compare if they are better than my current insurance policy. The amount was better, but I said that I had to find out from my husband if we must accept the quote or not. I was already on the line for more than 30min so the agent said that he will ...
On the 26th Mar 2013 we had an armed at home. At gun point Laptops, tab, cell phone and Jewellery were. We were insured for R 237 600.00. On the night of calling the Dial Direct emergency number all that was said was we had to report this to the Police and get a case number. The Police was already ...