I was very satisfied with the Service I got from the staff, especialy Alan. They were all friendly and everything was cleary explained to me. ...
Approximately 2 weeks ago I was notified of yet another price increase. I submitted an online inquiry asking for an agent/manager to contact me so this can be discussed. Subsequent to this I had the bad luck of having a accident... lord forbid excesses like its coming out of your ears. Nobody has ...
Verna was fantastic. Wonderful service and feedback. Great company ...
I am appalled at the dissatisfaction of poor customer service received from Dial Direct and their staff namely Juanitha Shkaidy & Adriaan Venter. I feel empathy with Dial clients when attempting to claim. I was involved in a MVA with a Dial client that went through a red robot on the morning I ...
I was involved in a car accident on 25 Feb. My car has still not been fixed. I HAVE NOT HAD MY CAR SINCE 25 FEBRUARY!!! then they have the audacity to increase my premiums on a 2006 audi A3 to over R1000 per month. TOTALLY DISGUSTED!! ...
I had a few issues regarding my Dial Direct Policy which I was not happy with. Firstly, they were debiting my account for a higher premium than what I was quoted initially and secondly, wanted to hit me with a 37% increase in my premium in the new year! Clearly, I was upset with this and was on the ...