I've recently acquired two beds from Dial-A-Bed Weltevredenpark. The Salesman assured me that this was a one of the best buys within its range. A month later the bed started creaking. Ever since then I've had sleepless nights. The branch was informed and the matter was escalated to Customer Service ...
Ons het ons matras foutief aangemeld by die Mosselbaai Tak waar hulle dadelik die fout op die sisteem gelog het, dit is nou al 2 maande wat ons nogsteeds sukkel om enige reaksie te kry. Die dame in die winkel is onvriendelik en ook onbehulpsaam. Dan praat ek nie eers van die "Call Centre" ...
Thank you very much Lunga for sorting out the payment problems I had and then following up the next day. It is not often in this day and age that companies will phone you to make sure that you were sorted out. The other agents were no help at all, but Lunga really came through. ...
I purchased a bed from Dial a bed in 2011. I have had to put the bed into storage recently and was so pleased when I heard when I called the branch and explained that I needed plastic to cover the bed and they didn't hesitate to assist with some plastic for me at no cost! Thank you so much! ...
We bought a queen size bed in September 2012, 1st they deliver the wrong base with the mantras, then they changed it, now the base makes a terrible noise, they promised to exchange the base in April, since then they have all sorts of story's the one after the other, they would have exchange the ...
I purchased a bed online on 28/06/2013 and was told that the bed would be delivered within 14 days. I have since phoned Dial a Bed on numerous occasions. Last week when I phoned I was told that the bed had been delivered to the Port Elizabeth distribution centre and would be delivered to East ...