Long & short of it is as follows : 1) I send a 21st birthday gift to my Godchild in RSA via DHL (as supplier of logistics / infrastructure to NZ Post) to her mother's office, from a New Zealand Post outlet. 2) After some time, NZ Post informs me, as sender, that tax / duty is payable to SA ...
I went to send a package overseas (Turkey) two months ago and took it to the Maitland branch, I Had called there call centre to which they said they were open until 9pm. Got there & was told that I could only collect packages not send anything because it was after 5pm, She told me to come ...
I arranged for a parcel to be shipped to me from China. It was meant to take 3 days. I paid a lot of money for this delivery (in the range of R1200). To cut a long story short, i received the package 19 days later. and whats more is that i had to COLLECT THE PARCEL MYSELF!!! This is after numerous ...
Good Day I received a voicemail on my phone on Monday 27th May from Candice at DHL Cape Town, asking me to contact her regarding my shipment. I called back every day, leaving at least 3 messages a day (with my contact details and waybill number) for her to call me back, I only received a call back ...
Waybill: 1853309872 I get a call from dhl on Friday and am told I must pay tax clearance and that they will email me .. Now I've been waiting 4 days for the email and nothing .. I have emailed and send a complaint to dhl south Africa and nothing has been done about it... They just seem to ignore ...
Having had such a bad experience with a lady at DHL last week, dealing with a lady by the name of Lebogang today really restored my perception of DHL. She was very professional and helpful. Thank you. ...