Hi so i expected my parcel to arrive yesterday, which it did. But only 2 of the 6 parcels with the same waybill arrive. The shipping cost which was 1182dollars (R12058) with that type of money spent you'd expect proper service. Instead you get to wait 30-mins at the airport, to get told oh sorry we ...
I phoned the 086 no to find my waybill no as explained and requested by the is consulate website AND the DHL information page given to me. I phoned in and he told me to go back and get it from the consulate, I explained that I was advised by them to phone in for the no, without skipping a beat ...
On Tuesday I got a proforma invoice from DHL that I must pay R366 in taxes to have a parcel delivered. This parcel is a sweatshirt that was sent to me from a friend in Paris as a gift. I have e-mailed DHL's customer care/enquiries e-mail 3 times to query this payment, but I am not receiving any ...
On Friday 31 May a DHL driver randomly delivered something to someone in the hope that I would get it. The driver had my number, and I was two minutes away. They did not call me as they were advised to do, and I caught the driver leaving my street after he had just dumped the delivery. I contacted ...
I had a parcel shipped from the uk to South Africa after having been convinced of a quick three day service by dhl, four days later of no contact I decide to call dhl and all I get is the run around, different excuses of how I must wait for them to call me and nobody calls me, after a week and ...
I have a package i've been waiting for which was supposed to arrive on the 4th of june, DHL asked me to pay R767 for clearance of shipment which i did on the 4th of june, it says in their terms and conditions within 4hours of receipt of payment they send an email to you saying they received your ...