I bought a sleigh double bed at Decofurn, PE, Aug 2012 and I started using it December 2012.Round about March It broke and I reported it and they asked me to send some photos with the proof of payment via email and I did exactly that. 2 weeks later they sent a gentlemen to fix the bed and replace ...
I purchased a bed and headboard at Decofurn factory shop in Killarney Gardens 27.07.2013 which was delivered to my my place however when installing the bed as it came with the headboard i noticed that the headboard was damaged specifically the stitching I contacted Decofurn to inform them. They ...
My wife and I requested a refund for an item that we had paid for and not collected. As per the CPA this was done within 7 days and we never received the item so we are entitled to a full refund. I was told to send through my banking details which I did and I requested that somebody acknowledge of ...
I went with a friend to DecoFurn in Fourways and we bought 3 couches and 1 coffee table. We were supposed to receive it 10 days after the order. After 2 weeks, my friend called the company and they told us that they forgot our order and they would try to deliver our couches and coffee table as soon ...
Good day. Two weeks ago I purchased 4 items from the store located in Fourways. My purchase is: Black 3 seat couch, Black 2 seat couch, Black 1 seat couch and a coffee table. I requested that deliveries should only take place on weekends and was assured that this would not be a problem. After two ...
I bought furniture 4 weeks ago, the furniture is now due for delivery. i paid everything upfront. I call the store to make an arrangement that when delivery is due, please contact me, so i can know when they coming. The guy asks for my surname as if he checking on the system but clearly not. he has ...