I was at Decofurn on Sunday and was extremely impressed by the service levels received. Although i was assisted by 4 or 5 different assistants, each one politely handed over to the next with a proper introduction so i never felt abandoned. They all served me with a friendliness and efficiency ...
Cornell from decofurn Fourways arranged for franz to come out on a sat morning to fix my daughters bed which had broken! Cornell arranged it in 5 minutes and franz was here within half an hour! Fast, friendly, efficient and professional, nothing was too much effort! Well done guys you are one in a ...
I made full payment a week ago and my bed still hasn't been delivered. I am very unhappy with your service as I contacted Shakira on the 18th to confirm my payment because I hadn't heard anything from your offices. She then confirmed my bed would be delivered today 24th December 2013, which I ...
Beginning of the year I bought a lounge suite and a number of items from Decofurn. I noticed after about a week that the cushions on the couches had sunk down and did not return to their normal form. It was very uncomfortable and became worse over time. At that point I did complain and numerous ...
My wife and I want to place on record our dissatisfaction, and lay a complaint against Frans, who is the warehouse manager. We purchased furniture of more than R5000 on Saturday (14 December 2013). One of the items purchased was a dressing table with a mirror. The packer did open the box to show us ...
Very Bad service i have delivered their KILLARNEY GARDENS branch. I spent R6000 and They promised me to assemble my goods at home and They would charge me R600 to assemble 6 goods. But they didnt. i have manage to assembled 5 goods. I have took back Titan 5 draw chest and i charged me R200 for ...