I have three ADSL accounts with Cybersmart (for different organisations) and have had more than five years of good service. The uncapped accounts work well coping with heavy downloads and on the infrequent occasions when there have been been router or line issues, they have been quickly resolved by ...
Near the end of August I have downgraded the hosting packages of 5 of my existing domains. The Cybersmart System has created duplicate (New) accounts and invoiced me incorrectly for it. (26-08-2013). I have spoken to Malon Chetty, a technician who has deleted the 5 duplicate domains and manually ...
Hi Im writing on behalf of my father who had an account with Cybersmart last year, they have deducted subscriptions from his banking account after he had already cancelled his subscription due to poor service and reception. He has emailed their offices numerous times and yet they have still failed ...
I checked on my progress of my previous complaint about line speeds yesterday and found that cybersmart had disconnected my line (which still does not work properly) because i owe them money. When i installed my telkom line cybersmart applied for the adsl conversion. when the person phoned me to ...
I have been with Cybersmart now for almost 15 years, since their inception, and it is long overdue they were complimented for their excellent service. We have had times when their response time was slower than expected but that is nothing compared to the great service they do provide with the speed ...
I was happy to get a call from Leonie at Cybersmart saying I won Pigshot. The account I choose was a 4mg business account that I am completely happy with and have experienced no problems using. The were eager to help and assist me in any queries I had and get regular follow-up calls to ensure my ...