Keep on sending them emails to help me correct a problem or come to a solution, WHEN they do reply its of no help, i reply again and then like usual wait for ever (meaning weeks) for a reply thats of o help, in the meantime you pay for internet usage that cant be used? I eventually asked them in ...
So my account is in arrears based on circumstance beyond my control. I communicated this with the accounts department (on several occasions) and made arrangements to bring my account up to date in an acceptable time frame which was agreed to. This along WITH their PROMISE of NO service disruption. ...
I originally signed up for 10mbps uncapped line. It ran at around 8mbps for the first day. After that, I never got more than 1mbps. Completely useless... I was paying R800 for internet that was barely useable. Rather use Afrihost - brilliant service, and internet that works!! ...
Hi Great service and attitude and troubleshooting from you guys very impressed. Business line was slow and it was sped up immediatly when I brought it to Cybersmart's attention You guys rock ...
Good day just want to say Cybersmart is a company that I Never wana hear from again in my life. Thy bill me in the fist place for my acount that should of been a 12 month of free Internet after 6 month's thy start billing me dont understand why so I called in August 2013 So when thy explain it was ...
We've had our spats in the past re poor performing ADSL but credit where credit is due. My account has been an absolute revelation the last couple of months!! This is exactly how an uncapped account should perform! In fact there is very little to discern it from its more illustrators capped, ...