We ordered a bed and mattress from Coricraft and were advised that it would be delivered on 16 December 2013. On that advice we had our bed collected on same date. The delivery truck arrived with our bed but they had brought a base instead of a mattress. We tried to call the store but it was ...
We purchased a coach from Coricraft and requested it to be inspected as the quality is terrible. I sent Penny, who deals with customer care in Johannesburg an e-mail about my concerns during October 2013 which she never had the decency or courtesy of replying to. I explained to her that the couch ...
I ordered new couch inners at end Aug/beginning Sept&was told that they would be ready for collection by 25 Oct. I heard nothing so called to enquire after 25 Oct&was told that there was a backlog. Since then, I have on 4 occasions traveled from Carletonville to Clearwater and/or the ...
On the 14th of November I purchased a Ragoon Box Coffee Table from Coricraft in Port Elizabeth. I was told that I could not take the table on display in the showroom and that there was no stock in Port Elizabeth. A new table would have to be sent from Cape Town and it would only be in Port ...
I have registered a number of complaints about my couch purchase and have received a call and authorization to replace my all the cushion covers of my two couches. I have raised my concern that I don't feel that the type of material will wear well and requested to have the material changed. ...
After complaining last week, I was promised by Ryno and Penny that my goods will be delivered on Sat. Since then, no one bothered to contact me to confirmed when exactly the goods will be delivered. I had to still call and speak to Comfort who comfirmed the goods will be at my house between 15H00 ...