I have been given details of my shareholder account via email and have been submitting usual information when needed to communicate with Computershare whom never had any problems with my account. Upon trying to get assistance from the dealing desk, however the error of Computershare capture the ...
Since I have been trying to sell my shares in September 2013 was told by call centre my ID number don't match one on their system. I drove to computershare Marshall street and spoke to Theodora Molefe at their offices to be send back to Old mutual in PTA for initial shares documents needed. I gave ...
I decided this year that I was tired of high bank charges, fees etc and now have a combined banking account with my husband. After trying numerous times during the course of the year to amend my banking details with Computershare, I have been advised that they cannot accept this as the account is ...
Provided Computershare via registered mail on the 8th JULY 2013 regarding the sale of a few Sanlam shares Inherited. Requested a Reconciliation as no dividends paid out for about 10 years. I have had the runaround now for months. Everyone you speak to there has a different requirement. I was ...
Computershare unlike Old Mutual cannot issue a duplicate Dividend print out, without charging the client a hefty R50 for a single page document. Computershare claims to have posted the client a tax certificate, and when this is not received (postal delivery cannot be verified as it was not ...
I phoned today 2013-10-23 the call centre. I phoned on behalf of my father who struggles to hear. He asked that I find out how he should fica to unfreeze the account. I do understand that I could not get any info regarding his account because I do not have any powers of attorney. The problem I have ...