Star qualities come in daily activities that are done in an extraordinary way. I would like to commend Shanti Holmes as a gem who went the extra mile in assisting me set up an account of which I failed for 10 months as I was misinformed and given the run around. Shanti's empathy towards me even ...
I have been trying to open a CSDP account from the 2013/03/28 and have been given the run around due to horrific customer service. I have been given excuses such as its not within my area, leave of absence referred onto other individual, as well as numerously sending in supposed outstanding ...
I inherited Sanlam shares from my late husband. The shares were supposed to be transferred into my name. The information was sent to Computershare 31 October 2012. I received a letter 16 November 2012 confirming the transfer was done. The dividends were never paid into my account. Several phone ...
I have made payment months ago for a document which is required for issuing of a new share document. and proof of payment faxed to their office. Up to date no document received The ONLY methods of communication with them is by calling their call centre or via fax which is very fustrating. The same ...
Hi there Regarding a message I received from Computershare (Old Mutual Account). I was asked to review my shares and if I don't respond within 30 days they would be assumed correct. So by deducting shares from my account, if I don't respond, I simply loose and the company owners win. I had 500 ...
I am a client of Old Mutual's. Since I have aquired the shares I got married and needed to change my surname, along with other details. I started this process in January 2013. I sent by mail all the required documents that were needed. I followed up with Computer share later in the year only to ...