To whom it may concern, i cancelled my account on the 19 Aug 2013 because of the increase of the premium and i can not afford it anymore, to my suprise an amount of R181.50 was deducted on my account, the lady i spoke to told me she cant do anything about it and i'm still covered until the next ...
I sat holding for more than one hour (five different phone calls), while Desmond Dube drones on and on and no consult answers to assist!!!??? What do I need to do to get some response??? ALL I WANT TO DO IS CANCEL MY POLICY!!! Catch a wake up and while you're at it, catch a life E Thorold 083 393 ...
Start of June I cancelled my 2 x policies, 26th I received a letter confirming the 2 x policies were cancelled, end of July money was removed via debit order from my account, I wrote 2 letters to clientele life and received confirmation read receipt, clientele life refuse to answer or reply, end of ...
To whom it may concern. I am totally unhappy with the fact of a debit order still going off my account with an amount of R170 yet i cancelled my policy. I called on friday the 23/08/2013 to cancel my policy, to my surprise my account gets debited the very same day with R170. The first premium was ...
I've been with clientele life from last year October but till now I haven't receive any of my documents, I have life cover, medical casj back plan and a funeral policy but I don't have any of the contracts, I don't even know what needs to be done if ever something happens, when I try to call them ...
I received a call from a very professional member of Clientele who had investigated my complaint and came with a solution and a refund on my bank charges. She was so attentive I really felt valued as a customer once more. It was not about the money but the professional way of doing business and ...