Hi I've been calling your call centre in order for me to get my policy document for the past two weeks. At first I was promised that it would be sent within 4 hours via email and that was two weeks ago. I have spoken to 3 agents already and I still haven't got any help. I am in the midst of ...
I don't understand why Diniko to me saying that they are closing at 16:00pm on Friday and from 09:00am till 12:00pm on Saturday but when I sent an e-mail to [Email Removed] and I got automatic reply telling me different story (Monday to Thursday: 07h00 to 18h00Friday: 07h00 to 17h00 Saturday: 08h00 ...
I am so angry and frustrated with your encashment process. I cannot pinpoint who the are there. After faxing and emailing a copy of my husbands certified ID 12 times, he gets ANOTHER SMS asking for it (after the SMS saying the policy was cancelled). It is 6 weeks since we faxed through all the ...
My mom, who is a pensioner have been querying recent double monthly debit orders in addition to incorrect amounts going through on her bank statements, which she has no knowledge of signing nor agreeing to additional cover. Clientele Life is unable to produce statements for all the debit order ...
Make 100% sure you jnow what policy you get from them i had a investment policy with the of R120 a month they only invested R35 a month of that money. when there agent told me i invest R120 per month so the the rest of my money make sure you stay away from IFA ...
I cancelled this two policies with Clientele last week and they promise to send me letters of cancellation of which i'm still waiting for those letters now. ...