I have been trying since Friday and again today to get an answer on my Electricity bill and the rates and tax bill. When you phone 012 358 9999 you get put through from one person to the next and no-one answers your call. They will say HOLD ON. off you go to the next one then you get HOLD on again. ...
20 Dec 2012 Ive sent an email requesting the procedures, as the account was overpaid and we needed to be refunded. After daily emails some one eventually replied on 10 January 2013 with requirements. Then the person that handles this was out of office for a week, there after i was at the wrong ...
My municipal account where transferred from Kungwini to Tshwane municipality. I requested them to consolidate the two Tshwane accounts. I received separate accounts for refuse removal and one for the utilities. I requested them to make sure the residential street address occur on the consolidated ...
On two occasions I was driving to Soshanguve on the N1 North, between Midrand and Pretoria. Just before the Jean Avenue Offramp, there was a part of the tar that was removed so the road makes a small dip, then there's a bump where the road comes up back up onto the tar. I hit that bump and got a ...
Our body corporate is still trying to settle a dispute with the managing agent that's imposing itself on us. We are presently not paying the managing agent. While we are still busy with this matter, we do not want to be in arrears with our municipality account. We requested the municipality to send ...
We had a prepaid meter installed and subsequently asked Tshwane to refund us and close our electricity account. My husband went to the Centurion office on 6 Feb 2013 and handed ALL the documentation to Chantelle. I gave them 10 working days and then started phoning for feedback - to date, NO ...