I bought a house 9 months ago. I'm still not receiving a bill to date. I tried everything already and all that I'm told is to wait, it will come... ...
My electricity account is supposed to be emailed to me. This month I did not receive an email. Instead I received a pre-termination notice, the notice was left on the wall of my property not even put into the post box. When I phoned the the call center woman said its my responsibility to call if I ...
Going through my city of johannesburg bills, I have noticed several new charges, that carry no explanation. Some of which seem rather strange Additional Electricity charges over and above monthly usage: 1. Demand side management levy 2. Service Charge 3. Network Charge TOTAL COST OF THIS R330 per ...
Why can City of Johannesburg not sort out their call centre. The latest call avoidance technique they use now is they answer your call but without even speaking immediately place you on hold. If you don't want to do your job then resign and let someone else take your job who is interested in doing ...
In June 2011 I bought a house and moved into at 161 Willowbrook Estate in Ruimsig. The lawyers doing the transfer were to assit with the electricity bill transfer, that was only done around October 2012. Meanwhile I paid the electricity account under Han Soolnan (550090978). when it was eventually ...
Last Monday 29/04/2013 someone from the City of Joburg municipality came to read our water meter. They noticed that the pipe coming into our meter was broken and so turned off our water. They didn't bother to tell us that the water had been switched off, or to even report the damaged pipe. We had ...