I have been trying to sort out my my lights and water bills for the past year..not only do I get wrongly charged, but I do not receive my bills every month. Tried calling the customer care line of City of JHB... But OFCOURSE these people are as useless as this municipality... I cannot believe we ...
Today i went to the City of Joburg in Braamfontein (Thuso house) to query my rates bill. When i got there i was given a ticket and told to go and sit down in a designated area. As i sat down i noticed that there were about 30 booths. To my surprise there were only 2 people to assist people with ...
I have been phoning mid month every month since 30 November 2012. Each time I am told it till take 14 days for my query to be resolved. My latest reference number is 800 127 2222. I was double billed a deposit amount. Previous reference numbers I have are 80012305466 and 8202190176085. Please let ...
A valve in the fresh water supply line opposite our premises has been leaking since 2011. I have personally reported this to the JHB complaints department and received Ref No. every time it is reported. When I follow up the complaint has been closed but the leaking valve has not been repaired to ...
The Refunds Department of Johannesburg are an absolutely useless bunch of people. On 6 May 2013 my stepmother was told by a supposed "manager", Bongani Twala, that he would pay the refund DUE to me into my account but the computers were offline so he would pay it in within 2-3 days. He ...
It has been 10 months since moving in and 9 months since opening an account, still no water and lights bill. Numerous follow up and still nothing. ...