I am so tired of this provider, from bad service, lack of ownership and attitude towards their customers. I have a number with Cell C and wanted to move to the new packages with my upgrade. Firstly I was told with Cell C direct, it can be done on the 1st Aug and then in store they would only do the ...
In my first complaint i explained my frustration with this cancellation that i have been dealing with for the past 3 weeks now, At this moment we are going for 4 weeks, and you know, what i just cannot understand is that i worked for Vodacom as an sales consultant, and when matters like these comes ...
Morning. I logged a billing dispute with cell c on 11 June 13. I have called for followup roughly once a week since complaint was logged. each time I get the same story - they cant transfer me to anyone directly, but they will email the person responsible and they ensure me I will receive a call ...
I have phoned for over three months now. and every time I phone i get the same answer. "We will get a network Technician to phone you" he phones me and then sends me a network form to fill in. then I never hear from them again. I have now filled in 3 of these forms and still have had no ...
Went in to Cell C for a sim swap just to find out that they are ridiculously expensive with it with R150. So after everything went through we paid with a debit card thought to be R150. That was charged and the slip printed out. The slip said R50 but the slip for the card said R150. Where do you ...
I HAVE NOT GIVEN MY NEW BANKING DETAILS TO CELL C AND THE BILLING DEPARTMENT DEBITED MY ACCOUNT WITHOUT MY AUTHORIZATION, OR A FORM TO AUTHORIZE A DEBIT FROM MY NEW ACCOUNT! FIRST OF ALL, NO IDEA HOW THE CELL C DEPARTMENT RETRIEVED MY NEW BANKING DETAILS! I REPORTED IT, AND IT IS TAKING THEM ...