I purchased the new BB Z10 from CellC about 4 months ago, ever since then it was endless issues with no network ie I cannot make or receive phone calls. I logged numerous queries with the call centre only to be told its the area in which I live yet other users have network right next to me!! Raised ...
I was most impressed. Cell C contacted me within half an hour of me submitting my complaint via sms and then a telephone call shortly afterwards. Within 6 hours I was advised the problem had been solved and was given a refund after 2 working days. Now that is service!! ...
I took my iPhone in which had intermittent fault on bottom speaker which i told them. They sent me home with a flat battery temp phone only to find out it was phone locked and had to drive all the way back to change it which was far as they only have one repair center as i am told. Two hours later ...
I have never seen such pathetic service as I have received from the Cell C customer care. I have logged a call to do a audit of my accounts a week ago and I didn't receive any feedback as yet, according to the verification mail I received, I will be contacted within 3 days, yeah right. I have ...
I got an upgrade on the 23rd July 2013 and to date my sim swap has not been done i have called cellc a number of times and they keep telling me they will call me back but nothing. quite frustrating. ...
I bought a data sim from Cell C at the end of last year for my new mini iPad and have made a number of complaints about lack of access to the data - I just cannot get a connection so am constantly having to use my wifi (MTN) connection instead. I pay my monthly account on time each month - what a ...