I previously lodged a complaint about the poor network coverage in the Sandton area. I have received two calls from cell C where I was prompted to complete a network problem identification sheet for the Randparkridge area where I live (Also choppy reception no change as of yet) Due to the nature of ...
I have 3 contracts with Cell C and I have never had a problem with billing until the casual chat contract. I have contacted them more than I can count. Most of the time the consultants do not even log in a query, therefore everytime you call in you have to explain the query all over again. I have ...
This is the response i got from you Hello TishaKelleigh, Thank you for bringing this matter to our attention. Sisa will contact you during the course of the day and advise on a way forward. Apologies for the inconvenience caused. Regards Cell C | PN as of yet nothing has been done about solving my ...
Thank you Cell C, after four complaints, finally received customer service from Teddy, Thank you Teddy, you need an award for the service given, well done, I was about to lose hope. Thank you once again CELL C. STILL WAITING SERVICE 4th COMPLAINT!!! had a cell c no. for years, i took a contact with ...
On 31 July 2013, my credit card expired. My cell c debit order was set to go through on 30th of each month. I acknowledge that I had not thought about notifying them of my new credit card details. On 5 August they processed my payment which was returned due to the card having expired. I received 2 ...
Hi, I logged a complaint on the 3 June and again on the 27 July. I got a call in June that someone will look into my problem. That is all that happened. Nobody has come back to say that the issue has been resolved. My query is that I do not have coverage in my area (brackendonws/brackenhurst). Is ...