So I purchased a BIS bundle early Sunday morning. the R57 was deducted from my account but no BIS!! So I got on the phone and called the incompetent call center. The consultant confirmed that airtime has been deducted from my account, but the system does not show where it has gone to as BIS was ...
I recently ported my prepaid number from mtn to cell c. i also took a contact with them. all i ask of celll c is for them to transfer the prepaid number which i have already ported onto the contract as i do not need 2 seperate numbers. I am told that this will cost R250. I cannot understand why i ...
So, they went and did it and capped our Unlimited BIS. Poor show Cell C, but what would one expect from you. I have checked with the National Consumer Council and am well within my right to cancel my contracts due to false promises and lack of delivery on them, so please contact me with regards to ...
On 08/08/12 I phoned Cell C to upgrade my handset. I orginally requested the Samsung S4, but less than 2 hours later, I phoned and requested Tintswalo Shiburi to change the upgrade to the S4 MINI. Tintswalo confirmed that the phone will be swopped for the correct phone. On 13/08/13 the phone was ...
I'm still waiting for Sidefree Valoyi to phone me! It's been 3 months! My phone doesn't work at home and Cell C refuses that I cancel my contract until someone comes to my house to inspect it. They are blatantly breaking the consumer act by billing me every month for a service that doesn't work and ...
I am a current subscriber to Cell C. My old contract has been handed over by the legal department for collection by an extental company. No one from Cell C called me or sent me a letter or notified me in any way that there was a problem with my old contract. I have emailed customer service as well ...