I am with Cell C since April 2013 and since day one I had issues with my iPhone 5 network coverage. The coverage in the area is not the problem the handset it self is a problem as my wife is also with cell c and also has an iPhone 5 and she has no issues. Firstly it took almost 3 months to convince ...
I UPGRADED MORE ALMOST 2 MONTS AGO. A FAULTY HANDSET WAS DELIVERED. COLLECTED A WEEK LATER AND AFTER MANY PHONECALLS... I AM STILL WAITING FOR A NEW HANDSET. SIPHO WAS TOLD TO LIASE WITH ME. HE PROMISED ME 2 WEEKS AGO A NEW PHONE HAS BEEN SENT. HE WAS TELLING A LIE. I AM STILL WAITING. HOW CAN THEY ...
It seems as if every second person on this site complains of bad or no reception from Cell C network, and each answer is the same - "sorry, we will look into it". When will Cell C realize that there is a HUGE problem? I also have not received any feedback on my complaint. I want to cancel ...
This complaint has formally been outstanding as from the 21st of July 2013. Sandros in the escalation department is absolutely useless and only seems competant in emailing clients and stating that he cannot get hold of them. In the interim complaints get swept under the carpet, forgotten and ...
Phone Was and recovered filled in handset un blacklisting request form at Westgate Branch Faxed Forms to Head office its 8 days later and no response from cell c. Here are the names of agents that helped me Ronold Westgate Branch manager Miriam, Lerato, Andrew, Sibongile, Zandile and now Jinell she ...
I have contacted Cell C to obtain a contract and have my number ported to them. Called them on 3 August and submitted all documents and am still awaiting delivery of my cell. I have since indicated that I will need the delivery address changed as I will no longer be at the office but after ...