After an attempt to open a contract at a non-service centered & unprofessional cell C branch such as Northgate, I was absolutely pleased with Chrystal's help and competence at the Randburg square branch. Also, Cell C's call centre was not able to assist when I notified them that BIS was not ...
My contract's duration was 2 years which should have ended april, however you guys are still debiting my account, i require an urgent refund for the debit orders which went off my account and i require interest, i hope this issue will be resolved soonest before i address this issue with the ombudmen ...
After numerous calls to Cell-C, and 7-8 visits to their festival mall outlet in Kempton park, no one appears to be interested in resolving the problem. The problem started about three months after I purchased the item from the abovementioned outlet. The item presented errors everytime I attempted ...
Last month my debit order didn't run as I changed jobs & was a week short on my salary. I phoned to inform cell c as to my situation & asked for a re-run of the debit order for the 14th Dec, they said as it falls over the weekend, it would only be processed the following working day so it ...
I've had a useless network for the past 9 months or so (dropped calls, no data throughput) and I'm fed up now. So today I call to cancel this contract. Not only do I speak to the rudest call centre agent, but I get told that they first need to send out a technician to have a look - as if they are ...
In August I took up the CELLC offer of the cheapest DATA available in South Africa and purchased a 100 Gig bundle. I subsequently found out why it is the cheapest. I get speeds of 80 kilobits per second. I have logged a call with CELLC and sent emails (call 0845868477). I have even driven around ...