I published a report 13:01 Wed 18 Sep: I am extremely disappointed in the lack of knowledge & urgency the customer care consultants have. I logged a case on the 11th of Sept with regards to my Sept statement. This is the 2nd month in a row, that you are billing me for my BIS service. This BIS ...
I did not renew my contract with Cell C after it expired on the 26th of August. I notified them in writing more than a month before this date. I even received an sms confirming that my contract would not be renewed. To my surprise, Cell C deducted money from my account in mid September. I called ...
Good day, I have a R99/2GB contract with Cell C.Last month they debited and amount of R430 from my account and this month R650. I queried the "abnormal" amount last month and was informed that cell c will investigate and get back to me. That has still not happened. I am waiting for the ...
Good day Lebo, We can only take a handset back if a request was received within 14 days of delivery. You stated you called, please advise from which date and from what number. Regards Blanche Cells... m annoyed really now, your services is really really DISGUSTING!!! how many times my i call 084 ...
I would like to express my dissatisfaction with Service levels i been provided with. I upgraded in July 13 where nothing has been explained to me as it should. An "urgent "call from their call centre End of Aug from the person who leaves a message says call Cell C and does not leave a ...
I booked a 9780 BB phone. problem was the escape button that was stuck. I wasn't even given a loan phone and they kept mine for almost 21 days and when I received a phone there were cracks on the screen. I booked it back in and the consultant from Cell C festival Mall made a note that? t was booked ...