Cell C has the worst Customer Service ever, they have SLAs of returning customer queries within 24-48hours that never gets adhered to and the only way my query was resolved was with me following up and doing the running around getting the information from the different departments. I returned my ...
My Blackberry was acting up yesterday. I took it in to the Cell C store in Hermanus where the friendliest staff helped me. While there was remedy for my phone, they had a great attitude about my situation. I decided to take the battery of the phone out overnight, and as Blackberries do, it repaired ...
I have laid several formal complaints regarding the unauthorised debiting of my account for a cancelled contract. I was contact by Busi who has been appointed to resolve the matter. Busi contacted me and advised me the contract has been cancelled, there will be no more debits and the funds owed to ...
I portal my number to Cell C. They delivered the phone, and within 4 days the phone stop working. The phone did not pick the sim card up in the phone. I report it on the 19th of September OBF 099279 is my ref number. Then they said they will collect the phone. They did one week later. Then Ram take ...
Cell C, this was your response on the 02. Sept 2013 and nothing is happening: Hello adelia, We acknowledge receipt of the above complaint and will ensure that it is looked into and urgent feedback availed. Ruth will be taking responsibility of this complaint and will ensure that you receive the ...
During january 2013 I received a blackberry cellphone from cell c as an upgrade. When signing the upgrade contract, the contract said R199. Per month which includes Blackberry social and email plan. Because it was an upgrade the actual contract was suppose to start in may when the old contract ends ...