After using HelloPeter for the first time to voice my complaint against Cell C I was very impressed when i received a call from Cell C within 2 days and an attempt was made to address my complaint. I was contacted by a technician that couldn't get hold of me on the line in question and after ...
Got a new Samsung s4 from cellc direct. The handset started to reboot itself and freezing so the staff booked it in on 26th it was then said that there are no faults on the handset we are now on the 10 th and I have been calling ever day to customer care and the repairs centre. but all they do is ...
Decided after looking at the Vitality Cell C website to change and port my number over. The deal looked perfect... Unfortunately that was the end of the looking good part. Contacted Vitality and the first red flag came up when the cost of the contract was not the R418.00 as advertised on the ...
Since the very beginning when signing up with Cell C i have experienced the worst kind of so called "customer service". From account billing issues to in-concomitant staff who dont know what they are doing let alone know what they are talking about. Once AGAIN i have been sitting with an ...
When I signed up with Cell C (on all 5 contracts!!!) I clearly indicated that I wanted my invoices via email. I run a business and it simply works better this way, not to mention saving paper. On a particular number, without fail, I receive the invoice in the post. The emails attaching statements ...
I am frustrated with CELL C at the moment, i ordered a phone over 10 days ago and i was propmised that it would be delivered after 7 days, and it hasn't happened when i call CELL C, I am told that it is out on delivery and i must call RAM Couriers, even though its not my job to do that because i ...