Friday I laid another complaint against Cell C for my ongoing incorrect debit orders from my bank account which is been dragging on for 7 months. Cell C responded and advised Busi will be contacting me shortly to resolve the matter, guess what I m still waiting for her call. I have Busi email ...
I was overcharged when I renewed my Cell C contract from a R299 5gig package to R189 (5gig-15 gig after 12pm) package. They eventually came down from R1800 to R402 by saying that they gave the incorrect discount. Blanche informed me that it is for preloaded data and part of my August bill and that ...
My 2 month old b/berry 9320 trackpad went faulty. I went to Cell C Ballito. The Consultant saw the fault and indicated that the phone would still need to go to the repair centre to be verified. I indicated that I do not want it repaired, I want a replacement phone. I stated this very clearly on the ...
I have lost count how many times I have complained about this and cellc has responded buy saying I will no longer receive marketing messages. So instead of telling me that they will stop, I want to know from management why I am still getting them!! I dont want to hear that the issue has been ...
I have upgraded to the Samsung Galaxy S4 and have received bills for huge data amounts being used, whereby I do not use near as much as said and I hardly use the internet. I requested for an investigation and they phoned me today to say that all charges are correct, I then asked to please see from ...
I just received the most horrific service from one of your call centre agents, he obviously got up on the wrong side of the bed. I placed an order for a phone through Cell C Direct on Saturday, it got approved and I was promised a call back on Tuesday to advise of the status. To date I haven't ...