From Nov12 to Apr13, my a/cc was billed for subscriptions which I didn't request. I contacted CellC to which they subsequently responded to notify me of the cancellation of the said services. My issue is the refund of my monies. its not a lot of money that they collected per month ; R192, but on ...
I AM A CLIENT OF CELL C FOR A LONG TIME. FOR ALL THE TIME I RECEIVED E MAIL ACCOUNT ALL THE YEARS NO PROBLEM AND SINCE LAST YEAR I DID NOT RESERVED ANY THING THEN I PHONED AND ASKED THEM TO EMAIL ME THE ACCOUNT AGAIN AND NOTHING HAPPENED. THEN THEY CALL TO TELL ME THAT I CAN UPGRADE. IN MAY THIS ...
Hi, I refer to 2 previous complaints lodged through you about Cell C not refunding me an amount I was overcharged with after I upgraded in April 2012. As from June 2012, I have complained numerous times via Cell C's Customer Care. I have countless sms's on my phone in which they confirm that my ...
I called in at customer care on the 12/10/2013 because I was not able to connect to the internet, I was transferred to the technical department were I was placed on hold for almost 10min. The guy than transferred me to rate the service, I was so that he didn't even help me and transferred me to a ...
Hi Peter, I am so not happy with the Cell C service, I had an outstanding amount on my account and I was listed without any knowledge or update from Cell C. Fine I asked about the outstanding amount to be paid, without any statement or what so ever, I paid in when I called to check my outstanding ...
I applied for a contract 7 days ago and was told that my phone would be delivered within 7 working days. on the 5th day i called to find out more or less when the phone will be delivered. i was the ASSURED by the consultant that the phone will be delivered the next Monday or Tuesday. it is Tuesday ...