Phone received on the 26/09/2013, the phone was not functioning. Complaint/query was logged with cell c 30/09/2013, as per contract signed query/complaint needs to be done with 7 days of receiving the phone. On the 30/09 I was told the phone will be collected within 7 working days for assessment ...
In the past month or so I have logged 2 complaints about Cell C signal quality in Middelburg MP. On the first complaint I was contacted by their customer care and promised to be contacted by a network team to come and sort out the problems in Middelburg. I am still waiting all has happened since. ...
Looong story short: my handset that i was given in April, has been broken since April. It has been sent away 3 TIMES NOW, each time I am left without a phone or data for 4-5 weeks. And every FRIGGIN time the technicians do a "software reload", and it NEVER FIXES THE PROBLEM!!! Cell C, if ...
I was sold a 20 giga data plan and after activating i was told that it is an peak/off peak package. I then requested the phone call as the agent that sold the deal to me did not mention this. After a month i got contacted and told that the call was listened to and it was not mentioned about peak or ...
I signed up for the Samsung Galaxy S3 Mini on RBM 200 on 30/08/2013. The deal as per the brochure states R199pm. However, my invoice indicates R249 for the month of September and this was debited from my account. This is clearly contradictory to the statement in the brochure which says R199. I ...
I am always disappointed when visiting the Promenade, Mitchells Plain store as I receive the same stinking service over and over again. The staff are sarcastic and not helpful at all. I once asked about a new phone and before I could complete my sentence I was told by the shop assistant I'm wasting ...