After posting on Hallo Peter, Cell C rectified the billing error on their side and a refund was loaded on my account. Thank you for assisting. ...
I AM STILL AWAITING FEEDBACK FROM BUSI AT THE ESCALATED QUERIES DEPARTMENT WITH REGARDS TO WHO IS HANDLING MY ARREARS ACCOUNT. ...
To date, no credit was effected on my account despite promises to do so!!! See correspondence below: SUPPLIER Cell C Customer feedback and analysisINDUSTRY Telecommunications BRANCH / AREA Contact centre COUNTRY South Africa TIME / DATE 13:54 Tue 6 Nov PERSON RESPONSIBLE Who knows? CUSTOMER ...
I applied for a contract tablet on the 23rd October and the call centre agent told me it would take 5-7 working days to have it delivered. It's been 9 days already with no correspondence regarding the delivery of my device. Very unprofessional service ...
Hi I've taken out a 7inch tablet from cellc last year October. it started giving me problems so last month i decided to book it into repairs. they took 3 weeks before feedback and notified me that my device had a factory default and they were replacing it. i went to the store but they issued me ...
On 31 August i ended my cell c contract. I told them that i can't afford to upgrade at this stage, and would rather switch over to pre-paid, keeping my same number. A debit order did go through AGAIN end of October!!! Why??? When I phone the call centre, no-one can explain why! When i send an email ...