Hi, I have previously complained about the issue i have and 2 months later the issue is still not resolved. I spoke Funiwe from complaints and have not received any feedback the last communication that i got was the below. The initial complaint was "I took out my contract and on this contract ...
I took out a contract with Cell middle of this year. I have been so disappointed with them. When I'm in Noordhoek/Fish Hoek area (where I live) I cannot receive or make any calls, the line is so bad that no one can hear me. My calls are dropped no matter where I am, I have to try dialling out a few ...
For two months I've tried to upgrade. Staff kept promising to phone me back and never do. Middle of October I was promised they will phone me on 1 November 2013 to arrange. This never happened. This morning again I have been transferred back & forth. Phones were put down on me. Had me hold for ...
I renewed my Cell C contract in June 2013.The Blackberry phone I have received had a battery problem. I have returned the phone to the Branch where I have renewed my contract and they booked in my phone. After 5 weeks I got an sms that I can collect my phone as it was repaired. According to them it ...
I phoned customer care regarding my speed stick, and I was told to go to my nearest Cell c store, which I did and when I got to Westgate branch for them to test my speed stick I was told that they cannot do it as they don't have the facility to do so, and that I must go to a other store, which I ...
I bought a prepaid data bundle on 2 Nov 2012 (2 GB per month for 12 months). On 28 Oct 2013 my connection was cut off. The call centre referred me to the store where I bought the package, saying that they could not cut me off When I visited the store on 01 Nov they told me that they had not cut me ...