Hi, I've logged request for the last 4 months, that I am not receiving my E-Billing Statements. I have sent mails to customer care & ebills at cell c, and have had no feedback. It is as if my requests are being ignored. Since the inception of my contract I have not once received the automated ...
Can someone please assist? I settled my Vodacom account and went over to Cell C to save costs. Needless to say, my phone bills since I joined Cell C are three times that of Vodacom. This month was the biggest shock. I got billed over R6, 000. I hardly make any calls. The monthly charge for my ...
First email sent, besides the many calls made: Sent: 22 August 2013 10:07 AM- To: [Email Removed] Subject: My Upgrade- Hi, I received my phone on Tuesday, tried using it yesterday and the phone just freezes. I need this handset changed as I cannot have a new phone that's giving me problems on the ...
I purchased a new Blackberry 084 954 6932 on contract. After receiving this phone it was found to be faulty in many ways. It was returned before 7 days. I have not received a loan phone. I have now waited 3 weeks and still do not have a phone! I now wish to cancel this contract. ...
Please see my post of the 6/08, 26/09, 01/10, 01/11, 18/11 and 25/11 Per your previous promise to me that Blanche would sort out the matters, she sent me an email contradicting all the promises that was made to me, I replied to her and she has ignored both my emails. R 399 a month contract ...
I have now reported the bad reception in my area numerous times. Every time I complain, I get a SMS with a reference number (the last being 3112202602) and that is where the action grinds to a complete halt! The worst part is the request of the call centre to rate their service after the call! I ...