My phone was and I called Cell-C Service Center to get an ITC number so that I can open a police case. The call center person could not help me and could hardly speak comprehensible English and she gave me a local branch number to call. After calling that number, a 7 year old girl answered. I ...
1. A few days back a consultant from Cell C called me advertising a new contract package that comes with two cell phones at R100/p. Upon arrival I opened the phones and charged them, a few minutes later I checked balance on one phone and already my usage was R45 for that few minutes. Then I ...
I was given a phone on the 21/11/13 without a simcard. I called on the 26/11/13 and spoke to Nomonde Thenda. She advised that there was a mistake and she has put the order through for my simcard. This didn't take place as it was only placed today. The service that I am receiving is pathetic. I am ...
I wanted to cancel my contract. The lady at the Amanzimtoti office was absolutely rude and not very helpful!!! I faxed my cancellation to the number provided on the 22nd of August 2013, which I may add, was the 3rd time!!! Once again this month, they deducted the subscription amount!!! What do they ...
My phone has been booked 5 times for repair between Jan 2013 and Nov 2013, the phone is not yet fixed and with the branch I presume, please note that every time the phone went out we paid money to get it repaired and it just comes back with the same problem, we have not had Use off the phone for ...