I unfortunately made the biggest mistake when I decided to take out 2 lines with CellC, from day 1 I have had nothing but drama. On the line in question I requested the actual physical contract as they have only been giving me 100mb of data when I can clearly recall we took out the contract with ...
After 9 months of struggle, Cell C replaced the faulty phone they gave me. I was very thankful for this. Keyword was. Got the "new" phone on monday 27 Jan. The first boot up time on the phone 6 March 2013. Since Tuesday 28 Jan my problem that I had previously was back and WORSE. I have ...
I bought a brand new Samsung galaxy S4. After not even 3 months, the phones battery swelled up and would go instantly flat. I gave the phone back only to wait more than 2 months for a new battery and then found my screen replaced. Not even a month after that the phone had the same battery problem. ...
I thought Cell C's problem were limited to it's call centre but it appears that the problem is rife throughout the company. I thought that perhaps by going to the Cell C regional office in Umhlanga I might get some help but the people I relied on to assist me are now conveniently in a ...
Today I called the Cell C customer service number and spoke to Larissa as the contract fee was not deducted from my bank account. Larissa indicated that my account is in arrears and that the bank account was closed. I am furious as i've had this problem before with a previous contract. When I ...
Good day, I was registered on CELL C GET IT. Well i have HAD IT with your GET IT. A few days after registering i decided i do not want the service and have been calling to cancel. I am in the queue to have the account cancelled for over a month now. I keep getting transferred and when transferred ...