My contract was coming to an end on 2 Feb. In December I called to find out what happens to my airtime / BIs once my contract has ended. I was advised it will not be lost, I will simply move to pay as you go, On 24 January I loaded my BIS at R57.00. On 3 Feb my BIS was disconnected. I spoke to ...
Applied for contract on 05/02/2013, this was approved same day and T&C's were read out as well. on Friday 08/02/2013 called to find out if this has been approved and where is my sms with the ref number, was told it was sent at 9:AM and according to them it was sent. Well today is the 11/02/2013 ...
On the 11th February 2013, at 09;57 am, I called Cell C direct to follow up on my delayed iphone 5 contract. I spoke to a consultant called Godfrey Mangena whose general attitude was one of unwillngness to help. I explained to him that I received an sms from Cell C indicating when I would be ...
Good day, I have requested an AOD which I did get as promised but I'm querying the amount on it. The last one I got was R2000.00 less than the one sent to me now and I still have it saved on my emails. The is no way interest will be 2000.00 in a space of 4 months and I refused to do any arrangement ...
I reported poor, pathetic, incompetent service from Cell C (a payment from me to Cell C was debited against my account!) in this form on the 6th of Feb 2013. Unfortunately I have not received a feedback email, so now I am reporting on this incident again. Cell C immediately responded with a mail ...
One of my contracts with Cell C came with a 300mb data bundle on it. Unfortunately, this is not enough. I tried to add on another 300mb data bundle, only to be told i can't have the same amount of data as another bundle (you have got to be kidding me!!!). Ok, so I added on 500mb to my contract, ...