I live in Durban and have been experiencing problems with my connecting to BIS for two months now. The Netowrk for phone calls and SMSs works fine but BIS works for a little while then goes off. i often have to put my phone off then on again to get BIS started. I call the Call Centre and was ...
I was at the cell c shop in cresta 3 weeks ago (on a Saturday) to apply for a contract they are advertising now for the iphone 5. They told me that they are still waiting for stock and will call me on that next Tuesday to give me an update, I heard nothing from them for 3 weeks. When I tried to ...
This is not the first time that I'm submitting a complaint about Cell C for the exact same reason and NOTHING has been done about it for about 2 YEARS! I am battling to do business because of TERRIBLE call quality. I can RARELY make a phone call to anybody, neither can my wife on this network. ...
Another week later and still i have no answer as to why i don't have my iPhone back yet. I've had 2 calls this past week from Cell C and both just confirming my IMEI number and they're looking into it. So i'm no further than i was before. I'm hardly suprised Cell C has the most complaints on. This ...
My debit order was returned by my financial institution at the end of January. I then paid my account the following day by internet transfer. The day after a debit order was processed on my account by Cellc. I understand that the 2 overlapped. I queried the double payment on 6 February and ...
My account was in arrears whereas i made payment neccesary one week ago. It's cost me R150.00 just to call the call centre everytime from my own Vodacom account, as i'm unable to do anything from my Cell c number. During my effort and R150.00 later, three consultants hanging up on me, waiting more ...